Support

We are here when something did not work.

Describe the problem — it goes straight into Postandgo's private queue. Do not include passwords, 2FA codes or API keys.

What we can help with

A publication to TikTok, Instagram or Threads that did not go out, or went out wrong; an account that will not connect, or one you want disconnected; questions about the subscription, a payment or a refund; exporting or deleting your account and its data. Use the form above or write to contact@spody.app — we answer within a working week.

Before you send

For a publishing problem, tell us the platform — TikTok, Instagram or Threads — the format, roughly when it happened and the status the app showed. We will never ask for your TikTok, Instagram, Threads or Apple ID password.

Deleting your data

You can delete your account in the app. There is also a separate data deletion page.